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Very helpful and friendly.
Mary Duncan is one of the best salespeople we have had the pleasure to deal with. Everyone at Alton Blakley made our purchase painless.
Worked with Wyatt Kramer during visit. Very pleasant and a delight to work with!
Mason was great to work with. It’s a great place to buy a truck
Mary helped me find a truck I love. She was so friendly, everyone there was so friendly and helpful. Thank you all so much for a great experience and amazing customer service Mary, Barry and Brian. Go see them they are great ask for Mary!
Wyatt was wonderful
Wyatt was an excellent salesman. Went above and beyond
Thank you Drew Thomas! Made this experience extremely simple.
Had a great experience working with Wyatt! There was no pressure and he went out of his way to get me squared away. If you’re in the market for a vehicle definitely ask for Wyatt. He’ll get you in the right vehicle.
Had a sales woman name Mary she was awesome the whole experience was great what they said was exactly what they did bought 2016 gt mustang would highly recommend %
Nice staff n service, I worked with Tig n Barry. Car was detailed to the 9’s. I’ve worked with two auto sales in Somerset, KIA and Alton Blakey, I would select Alton Blakey over KIA 10 out of 10 times
I was very pleased with the ease of buying a car. Marc was very helpful and knowledgeable about the cars that he showed me. He took the time to help me set up my phone and showed me how to work everything. I wasn't even planning on buying a vehicle but I was offered a fair deal on my trade-in. The finance department was easy to work with and very helpful. I will definitely buy my next car from Alton Blakley.
Bought a nice used like new 2024 Bronco with only 6,000 miles. Amazing service and very happy with what they gave me for my trade. Salesman and F&I guy was great. No high pressure, just a honest transaction. They are good people. The way dealerships should be everywhere.
Alton Blakey staff was great! Especially my salesperson Travis Miller from start to finish he was awesome!!
Great experience! Not our first new car but first time feeling heard and not rushed. Other dealers try to put us in a car we don’t want. Marc listened and we bought exactly what we wanted. Very pleased with our experience! I think we’re a ford family now!
They were amazing and our sales person Marc was great all around great experience
Mary is great to work with.
Great service and helpful staff!!
Wyatt was excellent to work with and went way above and beyond what any other sales representative has ever done when it comes to buying a vehicle, he made it easy and smooth and stress free. He was incredibly kind and was always available anytime I had a question. I highly recommend him to anyone looking to purchase a vehicle from Alton Blakley ford.
I am very pleased with the staff and Rick McCrystal at Alton Blakley Ford. the hard work and painless process that Bob Bray made in completing the sale thank you and god bless.
MADE A DEAL EVERYTHING WENT FINE. THE SALESMAN WAS VERY NICE. HIS NAME WAS WATT. WILL BE BACK.
Purchased a used vehicle from this lot on Tuesday. Can not thank Travis miller enough for everything he did to make our experience amazing! Highly recommend if your in search of a new vehicle ask for Travis!
Alton Blakely Ford always goes above and beyond to satisfy their customers. I have purchased several vehicles over the years and would recommend them to anyone interested in purchasing a vehicle. They are a pleasure to deal with as it relates to the buying, servicing and trading in your vehicle.
Mary Duncan is a great sales person. We have bought 3 different vehicles from her and Alton Blakley Ford in the past year.
Mary and Brian were great! They were very knowledgeable about the truck and financing. They went above and beyond!
The staff at Alton Blakley is always TOP NOTCH! Paul Hoffman, Barry Bray, and Twig Weigel ensured my most recent purchase went smoothly, as always. I know I can count on them for the best possible buying experience. They’re my “Go To” for all my automotive needs.
It was a very great and quick process thanks to sales person Logan and every employees that helped out at Alton Blakely Ford for making this Happen. Thank you all
If you're interested in a new Ford truck, stop by Alton Blakely Ford and ask to speak with Mr. McCrystal. He'll get you squared away.
Mary was great to work with
We bought a Bronco Raptor from these guys on 1/13/2024 and we could not be more satisfied with our purchase. I highly recommend Alton Blakely Ford!
Purchasing a vehicle is never easy, especially while doing so out of state. Our family found the perfect vehicle at Alton Blakley Ford, in the specific trim/model we wanted, from the distance of Florida. My initial inquiry was promptly addressed and I was introduced to Mike Haynes. Mike personally chased down all concerns/inquiries, reassuring we could complete this large purchase remotely from over 600 miles away. Financial matters were swiftly addressed and our new vehicle arrived a few days later by third-party transport. The entire process was transparent, professional, and swift. I would highly recommend Mike and Alton Blakley Ford to not only locals, but to those in search of their perfect trim/model via a general Internet search.
We purchased a gently used 2023 Ford Edge from Alton Blakley Ford in Somerset and could not be more pleased with the whole experience. Our sales associate, Logan Combs was very helpful, gathered quick answers to all our questions. We never felt pressured to purchase add-ons or any of those "extras" that seem to be forced on you at other dealerships. We would highly recommend Logan and the entire team at Alton Blakley for your used car needs.
My saleslady was absolutely awesome from start to finish! Her and her team did the almost impossible for us! We love both our new cars! If you are in the market for a new car, go Alton Blakley and make sure to ask for Mary Duncan...you will not be disappointed!!!
From beginning to end, the process with Logan & Shaun was seamless & smooth with the small town service feel! Highly recommend!
Logan Combs we above and beyond to get me what I wanted , He as well as the entire staff was great to work with!
Yesterday, Brian sold me a car that we drove 2 hours to look at! He was low key, worked with us and made the process simple! It took less time than we had thought and the entire staff was fun to work with! I highly recommend you work with Brian if you are looking for a vehicle! Alton Blakely Ford and Brian get five stars and two thumbs up from us! Thank you Brian!
Absolutely a fantastic place where all individuals are highly professional, caring and competent.
Great to do business with, easy to deal with.
I brought my 2019 in for brakes, plugs all fluids etc… very pleased with the service department and the mechanics did a super clean job. Very pleased. My service rep was Excellent!
The great part about purchasing a vehicle at Alton Blakley Ford is the efficiency and professionalism of the service department. They will work with you to get it scheduled and are transparent in what needs to be serviced and/or repaired. I highly recommend this dealership!
I just purchased a car from Andrew. The process was smooth all the way to conclusion. There was no pressure, tremendous professionalism, and awesome communication and follow up. I am a satisfied customer. I went back for a regular service on my vehicle today. I stopped by the parts department for a clasp I had broken on my bed cover. Rodney went way beyond expectations to help me out! I went back today for a recall on my Maverick and a second routine service. All was great again. I also appreciate the change in the waiting room where I didn’t have to watch or listen to Fox News.
Had to have a rear wiper put in and it took a matter of minutes. Amanda Delfini is very helpful and knowledgeable about her job
Brian was an excellent salesman; a fair trade. He returns calls, something I rather like.
Mathew Patterson and team were very helpful in my trade.
Outstanding service every single time! They went above and beyond for my Mustang GT, thank you all so very much!
My new purchase is the 5th vehicle from this wonderful family dealership. My salesman Rick Cunnagin goes above and beyond when it comes to customer service. In fact the entire facility provides stellar service. They take excellent care of me. I highly recommend this dealership. I won’t be going anywhere else.
Friendly, Professional
Great service on our 2003 Ford F150. Friendly staff who really cared about customers
Go see twig he will take care of you he's the man!
My 2nd service visit - Again on time and out in under an hour. I love this place!! Very efficient - good price. My 1st service visit - They took me exactly when my appointment was. They had me in & out in an hour. Nice waiting room. I will be using them in the future.
Understandably took couple weeks for recall parts to come in, but once the appointment was made it was a fast turn around.
I wouldn’t let anybody else work on my Bronco. It’s fixed right the first time!
Guys were awesome
Fast and reliable maintenance. The customer service was great as well.
Everyone from start to finish was awesome
I have purchased vehicles from this dealership periodically over the years and have only encountered a friendly and helpful staff in all divisions. Alton Blakley Ford is number one in my book!
Alton Blakley always takes care of my vehicle on routine maintenance and any needs that arise. They have exceptional employees and are the best dealership in town!!
Was very happy with service and the time it took to repair the vehicle
Alton Blakley Honda service and body shop have always treated me great. They fix whatever issue arises timely and provide a great customer experience.
Service department personnel are very professional. All workers done in a timely manner. We are very satisfied.
They did a good job.
Alton blakley is the best at collision repair in somerset
Jared was awesome in the collision dept! Very knowledgeable and courteous. They did a great job repairing the collision damage to my car!
Jarred Daulton was a great help with my experience here at Alton blakely Ford in Somerset.
Very prompt service
Daughter said they were responsive and got her in earlier than the appointment.
Im a repeat customer at Alton Blakley Ford, I take my F150 in for basic maintenance, fortunately that’s all it needed . I continue to be pleased with their Service Department, Amanda is my service writer, she has always been very professional and knowledgeable. I will be returning to Blakley Ford for all my future service needs.
Very professional. The service was completed in a timely manner and and those working the service desk were polite. To top it off they even detailed my vehicle upon completion. Kudos to Alton Blakely!
We had great service. Truck Part was available and installed in 10 minutes. Everyone was cheerful and helpful. It was better than you could imagine in every respect!
Very friendly staff and very professional
Have had my car here a couple times had an issue the first time but the manager and the team made sure I was taken care of! Thank you!
Staff was friendly and professional and service was done in a timely manner
Always timely with appointments and keeps me updated.
Easy to work with and all around good service!
I recently came in to shop for a car with my sister. The entire Alton Blakley team, especially Brian Roe, Paul Hoffman, and Charles Hoffman, were extremely helpful and knowledgeable, and got us exactly what my sister needed in a vehicle. It was a great way to do business, and we appreciate everything they did. Alton Blakley Ford is the BEST!!
Great Amanda is good thanks
Fast friendly service.
Great people
My experience with Alton Blakely service department was unmatched! Oil change & a car detailing that was immaculate!
Awesome service in and out, under 1 hour.
Always professional and kind
Everyone was so nice
Great place to have your ford vehicle service. Service advisor Amanda is outstanding and so is the parts manager Keith. Prices are so much cheaper than going to independent repair and you get original equipment parts.
customer service was friendly and the oil change was fast
First class all around. Thanks to Amanda and the service department for their great work on my vehicle. It’s truly All The Best at Alton Blakley Family of Dealerships.
Got my Explorer serviced today…everyone was very courteous and got the job done in a timely fashion…very satisfied!
Great people plus great service.
Excellent service and wonderful salesman. Andrew did a great job in helping me find what I was looking for. Great staff and service at a reasonable and comparable price. After trips to several dealers, the team at Alton Blakley beat the rest and I am very satisfied with my purchase.
Always great service.
Great service
Quick appointment and quick service.
Fast and easy service.
Excellent experience with Alton Blakley FORD, friendly service and genuine excitement for my family and our new all electric FORD F150 Lightning! Highly recommend.
Courteous staff from first phone call to final turn over of keys!! Could not be more helpful!! Best service ever!!!
Completed work quick, friendly customer service
What an excellent group of people! Kind, courteous, and prompt service… A user experience that everyone can be proud of. Thank you for taking such good care of me.
Fast service, professional employees
Excellent Customer Service! Both Amanda’s are wonderful! Quick and Reliable Service!
Amazing customer service. Great people
Just a Great bunch to do work on your vehicle. Thanks!
Chase was super friendly and helped out alot
Good sevice
Great service and very pleasant people.
Fast service friendly people
Quick, convenient, and courteous service every time!
The BEST service in town, always!
Very friendly service. Reasonably priced as well! Highly recommend!!!
Great service. Fast efficient people.
Excellent communication of needs and delivered repair as promised. My grand daughter was stranded. Service advisor, Amanda, promised to work her car in so she could return home for work. She was sensitive to our urgency, got the parts the next day and technician preformed repairs all in one day so she could continue her travels safely. Can’t recommend them more highly.
The staff nice and very professional
This was my first time at Alton Blakley Ford to have my Mustang service. I was very much impressed. Service personnel was great. Will go back in the future for services.
Excellent service.
Had a couple keys made for my truck. They got it in and out pretty quick.
Great people to work with. I get all my work done there.
Always the best service
I’ve been working with the service manager Gary on some warranty issues with my vehicle, Gary and the whole staff have been awesome in dealing with this recurring issue and Gary has went out of his way to make sure I’ve been taken care of. Grade A service!
The staff here was very friendly and helpful. They worked my car in ahead of the estimated date and finished the work very quickly. Will definitely come back if repairs are needed in the future.
Professional and helpful
Service is always a great experience and the people are polite and professional!
Service was very good. Staff was friendly and very helpful.
I was extremely impressed with the prompt and courteous service received from all I encountered during the routine maintenance service at Alton Blakley Ford/Lincoln dealership in Somerset, Ky. on my most recent visit. This dealership has never let me down. The thorough car wash the Lincoln received was the icing on the cake. It gleamed!! Five stars!!
Great experience! Fast service!
Great Service
Outstanding service by friendly and very knowable personnel
Great
The service department is very well run. I was in and out within an hour of changing my oil on a diesel truck. Very friendly. I would recommend them highly.
I had a nail in my tire ask them if they can get it done for me by 4 PM I had somewhere I had to go at that time. They said they would try 30 minutes later at 3 o’clock. They called me and said they had it ready. Extremely good customer service. They were very friendly and exceeded my expectations.
My Salesman Chase Willis was really helpful in a vehicle that I was looking for. He found me a 2016 Ford Edge SUV in excellent condition and super low miles at reasonable price. Everyone I spoke at Alton Blakely was helpful and respectful. They even helped me find a place to finance that was within my budget. I would recommend anyone looking or needing a vehicle to go to Alton Blakely and check it out.
Excellent service!
Very nice customer service , technicians did great , best service department
Excellent service, found and fixed the problem right away
I purchased a new Ford F150 through Alton Blakley in April 2023. I had the pleasure to have Chase Willis as my sales associate. He was extremely receptive to all my needs and worked with me to get the best deal for me. He continues to follow up after I took possession of my new truck and is very receptive to any needs. Also working with other staff during the purchase process, has been a pleasure. I would highly recommend Alton Blakely Ford of Somerset, Ky and if you are in need a great salesman request Chase Willis!
Very polite and efficient.
Friendly, excellent service!
Great service! Fast and friendly!
Bought a vehicle in dec 2022, great experience. Straight forward, and honest dealership. 10/10 recommend
I love Alton Blakley Ford because of the people!!! They are wonderful and so helpful! I live 7 hours away and still purchase my vehicles from ABF because no other dealership compares!
Great customer service and got the job done
Absolutely wonderful service from Cody and Jared.
Very nice and courteous..they did a great job fixing my car.
People where friendly and ready to help and the process of getting my car worked on went quickly; I couldn’t ask for anything better.
I have been going to Alton Blakley ever since I moved here 8 years ago. They never disappoint.
Great service, good price. I plan on being back in future.
Awesome service!
My last couple of trips they have not done as good a job. My hubcaps were not put on correctly after a brake job and this last visit a battery cover was left off. It's like the jobs were rushed and details not double checked. I did mention the hubs but they were not corrected. The battery cover I didn't notice until after I had left. Now I have to call on Monday because I had a battery replaced and my keypad door opener is not unlocking door. I live 50 miles away.
Very customer oriented!
Friendly fast service kept me informed the whole time my car was in the shop.
Prompt professional service
Fast, friendly, excellent service
Good customer service when I have been there even though short staffed in service department
Very clean and professional people. Felt like I was part of the Ford family.
Amanda gave us excellent service! Appreciate her efforts in taking care of all.of our concerns!
Very friendly and competent service
Professional, courteous and issue handled in a timely manner
I have been using Alton Blakley for my service needs for years. The staff is always polite! I trust my vehicle to Alton Blakley, it’s good to know it is in good hands!
Wonderful service Friendly staff
They did a wonderful job
Great job on my car. Also the staff was very nice and helpful.
Great place to do business! Paul and the rest of the team took care of me and made it a quick and memorable experience. I'll definitely be back!
The best place for a oil change
Quick and simple service. No hassle. Great place to wait for your truck and people are awesome
Went in on the wrong appointment day and they worked me in and fixed my problem, 1600 miles and rodent chewed on the wires, I recommend them
To check my transmission fluid. In and out one hour!!
I had to take my truck in for my annual service Alton Blakeley Ford Dealership sent some one to pick up my vehicle and left me with a new SUV to use and 2 hours later brought my truck back and because I had the Ford pass app it was free. I'm very happy my wife now wants to get a new so she can get that same service if you want to be treated this way go to Alton Blakeley dealership and download the Ford app 2 thumbs up Alton Blakeley and Ford Robert B Syphax II Thanks
Everyone was very helpful and worked to fix my car quickly. Also, very patient with all my questions and concerns. Would highly recommend them.
Took vehicle in for misc repairs. Parts were delayed one day, but not the dealer's fault. Otherwise, repairs performed as promised...typical experience I have had with Alton Blakely for over ten years.
Had brake work done and it went smoothly. Thanks
Very courteous and professional. Excellent quality repair with fast and friendly service.
Great friendly service
It took a little longer than I expected but I appreciated the regular updates and car wash.
The service department did a great job of diagnosing the check engine light on my motorhome (2018 E-450) and promptly making the necessary repairs. I sincerely appreciate everyone who worked to correct this problem.
Great service. Very professional
Went in for a oil change. Was very pleased with time time took within hour I was done
We have purchased 4 vehicles from Alton Blakely and have always received the most outstanding service. Mary goes above and beyond to ensure we find exactly what we want in a vehicle. Her vast knowledge serves her customers well. The service department is also top notch. The technicians are always extremely helpful and knowledgeable. We recommend Alton Blakely for all vehicle needs.
I found the staff at Alton Blakley body shop to be thoroughly professional in every way. My appointment was scheduled for 1/2/2023. I dropped the car off early & they said they would work it in. To my surprise, that is exactly what they did. It was finished and ready for pickup on 1/5/2023. I could not have hoped for a better result! The work was done well & the whole experience was good. I highly recommend this body shop. Thanks guys!!
Went in for a recall on my car. Was expecting to be there a while, but was pleasantly surprised. It only took about 30 mins. Thank you!
Excellent service and a great smile to go along with it . Thanks for making a bad day much better and easier on me .
Outstanding, car looks great.
They done a good job and was ready way ahead of time
This Ford Delership is by far the best Ive have ever had with Ford Cars and service. I've driven Ford from my very first car to my car I'm in now. They are always very informative, and I'd like to thank Josh Daulton for his service and how informative he is with my vehicle. All your other dealerships could take a look at this one in Somerset, Ky and see what a great dealership is like! Regards, DAVID B.Luke
The Collision center staff are very professional and they did an excellent job with my truck. Also was the best price around.
Service was completed in a timely manner.
Repair for a recall went smoothly and on time. Service personnel were courteous.
Service work done in a timely manner.
Jarred Daulton was excellent to work with as well as Rocky Haste for being quick and efficient to get the work done on my vehicle. I would completely recommend anyone to come here! I will be back for sure!
I dealt with the auto body shop. They were professional and courteous. They took care of my needs as fast as possible due to backorder but remained in contact with me while we waited.
I always love the atmosphere and experience I receive when I get my car maintanced.
Excellent service!!!
Brought my vehicle in for a recall. Was told it would take an hour but it was done in 45 minutes! Thank you!
Always friendly, efficient, and reliable.
Brian was a great salesman and wasn’t pushy or overbearing like a lot of salesman out there. He only reached out when necessary. The team was easy to work with they gave me the best price for my vehicles. Don Franklin couldn’t compare.
Very nice place to go I had my oil change there very friendly folks there This is the 2nd time I've had my oil change there same results very friendly people and the oil was changed in a timely manner this is my 3rd time here got my oil change and tires rotated same as always very clean and friendly place
I had my 2013 Escape repaired at the body shop after a driver ran a stop sign. Cody and the staff were constantly there for any questions or concerns. I am fairly new to the area and did know anywhere to take my vehicle. They were recommended to me and I saw good reviews. Needless to say I am very happy that I went with the team there. The repairs were done so well you can't tell there was ever damage. My vehicle had $10,000 worth of damage. I would highly recommend the crew at the shop for any repairs. Very happy and all smiles here! I just had some more work done on the roof where the paint was failing. Looks brand new now! Great job as always!
My car service included routine maintenance, safety check, and the changing of two filters. The service people were courteous, and completed the work within the predicted timeframe. I plan to return to Alton Blakely.
Alton Blakley Ford employees are 5 star. My sales lady, Mary is the best. She is more than a salesperson, she’s a friend. Paula, the switchboard receptionist is outstanding. The service department is the best I’ve ever worked with. I recommend Alton Blakley for all of your automotive needs.
Everything went well. Fast, friendly service.
Great service and super quick!
Courteous, efficient staff, service was performed in a reasonable amount of time. Dealership was very clean.
My experience with Alton & Blake was tremendously great. They got my 2013 kia sorento done way before expected & now it looks like a brand new 1. I would highly recommend any1 going 2 them & myself if I ever need their service again.
The oil light and engine light came on and I immediately headed for my Alton Blakely Service Department! The car was looked at right away and found to be an oil leak. They repaired the problem, did an oil change and sent me on my way with an appointment for a re-call service for next week. THAT is Super Service. Being elderly and handicapped, I appreciate all of the great service they always give me.
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